Reliable Business Phone System Repairs

We’ve gone over Installing a new office phone system and upgrading an existing phone system. Now let’s look at how we do repairs. Running a business will have its challenges, sometimes money is tight and upgrading your existing system may not be financially feasible. Things break, it’s a fact of life. If you’re located in San Francisco, Los Angeles, Sacramento, Seattle, Portland or within the US, it’s much easier to call us -Telenet Solutions telephone company- to diagnose and perform a business phone system repair. Not all issues are catastrophic and require a full business phone system upgrade.

Sometimes an office phone system repair can be solved with an operating system update or a change in your current system configuration. Under the Upgrade section, I wrote about when hardware goes bad for older systems, refurbished parts might be the only option available. PBX phone system repairs have many scenarios where getting the system back up and running makes more cents (see what I did there) than purchasing and upgrading your existing one. Using vehicles as a comparison, when your alternator breaks and needs replacing, we do just that. No need to buy a whole new car.

The biggest reason you may need a small business telephone repair is due to power. These business phone systems are a mission critical product designed to run 24/7. However, mother nature may have other plans, let me explain. We can’t predict when the power will go out, thunderstorms, hurricanes, frigid temperatures, there are many reasons we can experience power failure. When that untimely event occurs, the phone system will go down, and sometimes may not come back up. This is notorious with Private Branch Exchanges, and a PBX phone system repair is exactly what you will need. Surges and power failure are the number one cause of major phone system issues. It’s important to make sure your system is connected to a UPS or an outlet with battery backup support. Other events that may cause you to need business telephone repair services can include signaling changes from your carrier, inbound or outbound calls not working, one-way audio communication, dead air when trying to dial externally, voicemails aren’t being received, office phones are losing connectivity, bad cabling, and many more.

“Do you repair older phone systems?” Yes, we have been supporting local clients with our telephone expertise in San Francisco, Los Angeles, Sacramento as well as companies across the US for over 25 years. We are always growing, and now have offices in Seattle, and Portland. We repair older PBX systems like Norstar, VoDaVi, Siemens, Meridian, and Rolm. When customers are calling your business, they expect to be answered. If you are receiving a busy tone, or messages like “The number you are trying to reach is not in service”, we can troubleshoot over the phone or have a technician dispatched for further business phone system repairs. If you are constantly having phone issues with your current provider, give Telenet Solutions a call. We would love to work with you.